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USA Linear Drains

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Frequently Asked Question (FAQ's)

ARE USA Linear Drains WATERMARKED?

USA Linear Drains products are certified under the WaterMark Scheme. The Australian Business Codes Board released a final and updated version of the WMTS-040-2021 Waste pipe outlets & drain. Waste pipe connection outlets and drainage, separate or integral.’ This new specification now includes aluminium in the materials list of the code. Aluminium has always been a superior metal and its place in the code is more than suitable. USA Linear Drains products remain WM-022370 Certificate of Conformity, compliant with all specifications. We are committed to safe, affordable drainage products and excellent customer service.

HOW DOES THE WATER DRAIN OUT?

The fall of the tiled area should fall towards the drain, the flow of the water will continue to push the water down the waste. As the water is turned off there’s a syphon like effect of the water pulling itself down the waste, leaving a maximum of 0.5mm of water in bottom of the tray, which is far less than what gets spilt on the floor when hopping out of the shower.

HOW DO I INSTALL MY USA Linear DRAINS?

We put together a simple instructional guide covering most common installation scenarios. Find the PDF installation guide here.

WILL THE ALUMINIUM RUST?

No, the drains has a lifetime rustproof guarantee.

WHY IS MY DRAINS MARKED AT THE ENDS?

When you buy our drains in full lengths you will notice some markings (like scratches) at each end. This is completely normal; they are just marks from the clamps necessary for the anodizing process. These marks can take up to 4” (usually much less) on each end of the drain and are ADDITIONAL to the product. To clarify: When you buy a 5.6m grate you actually receive 5.8m of grate to account for markings. When you buy a 3m grate you actually receive 3.2m of grate to account for markings.

CAN YOU USE USA Linear DRAINS AROUND SALT WATER?

Absolutely, this is where aluminum is in its element (do you see any tinnies in the ocean rusting?) and due to our triple bath anodizing process our drain is protected from any corrosion and will last a lifetime provided it is cleaned and maintained regularly.

WHAT KIND OF SAW SHOULD I USE TO CUT THE DRAINS?

We recommend using a compound miter saw fitted with a multi-material cutting blade 80 tooth or more. We also recommend using a USA Linear Drain TCT hole saw to drill the hole for the waste outlet.

5.6 OR 5.8 METER DRAINS?

When you order a full length (both 3m and 5.6m) you will actually receive an extra 200mm of drains. This additional is to account for the clamp markings that are part of the anodizing process (see “WHY IS MY DRAINS MARKED AT THE ENDS?” above for further explanation).

WHAT IS THE DIFFERENCE BETWEEN THE NXT RANGE AND THE SFG RANGE?

The NXT Generation range is the newest of the two, and has many more features and benefits. The obvious difference is the two slots running up both sides, these aren’t just for looks, they also stop what we call water tracking, and allows you to remove the drain using a rolling motion without any tools.

HOW DO OUR WHOLESALERS RECEIVE DELIVERY OF DRAINS IN FULL LENGTHS?

Due to the size of the package, the safest and most efficient way is via road freight. These trucks can accommodate the lengths easily and ensure your delivery is received in pristine order. Whilst we can provide you with rough estimates of delivery times, we are unable to ensure exact time frames around your delivery. To alleviate this issue and potentially loss of sales, we advise on holding stock and replenishing it when sold.

HOW MUCH WEIGHT CAN AUSA Linear DRAIN HOLD?

On average, a USA Linear Drains can handle 10.2 tones of pressure.

HOW DEEP ARE USA Linear WASTE OUTLETS?

Outlets come in slightly different depths. Although this shouldn’t affect installation, the measurements are as follows: 1. 50mm outlet is 34mm depth 2. 72mm outlet is 33mm depth 3. 80mm outlet is 33mm depth 4. 40mm outlet is 34mm depth

HOW MANY WASTE OUTLETS WILL I NEED?

The answer will depend on the size of the plumbing, the waste outlets you are using (we recommend 80mm), whether the application is indoor or outdoor and the location of the installation (outdoor weather exposure, heavy rain). If in doubt, contact your local plumber for an accurate recommendation based on your state/territory laws and application type.

I NEED APPROX 15M OF DRAIN TO GO AROUND MY POOL. DO YOU SUPPLY THIS LENGTH?

All our drains are manufactured in 5.8m and sold in 5.6m. We supply 90° and 180° corners/joiners to easily be extended to any length required.

WHAT TYPE OF SILICON DO YOU NEED TO USE?

We recommend the use of a neutral cure silicone.

IS IT EASY TO INSTALL A BALCONY DRAIN?

Yes, very easy. We found that many of our customers favors the low-profile drains, such as the NXT14, as it requires no bedding and the fall can be made easily with glue.

ARE USA Linear DRAINS HEEL SAFE?

All USA Linear Drains meet heel safe requirements as all openings are less than 8mm.

DO I NEED A USA Linear REPRESENTATIVE TO CONDUCT A SITE VISIT FOR A MEASURE AND QUOTE?

No, the length and the waste outlet position of all USA Linear Drains can be fully customized on site, negating the need for a Representative to conduct a site visit. Our customizable drains allow for quick lead times and last minute changes to building plan saving you time and money.

WHAT IS THE WATERFLOW OF A USA Linear DRAIN?

Whilst the waterflow rate of a USA Linear Drains is largely determined by the existing plumbing it is paired with please see table below for the flow rate of our various sized waste outlets. DN40- 18 LPM DN50- 24 LPM DN72- 43 LPM DN80 – 68 LPM

HOW TO CARE FOR MY USA Linear DRAINS?

Please refer to PRODUCT CARE FACT SHEET